About Us

Serving the top technology firms in the world, we specialize in QA, Testing, and Ground Truth Data Services for Artificial Intelligence and Machine Learning. We are laser-focused on providing breakthrough levels of customer service to our clients, employees, and stakeholders.

our vision

relentless focus on executing customer services

Founded in 2003, we have delivered technology initiatives for the top technology companies nationwide. Partnering with the world’s leading technology companies, we provide industry-leading Quality Assurance and Testing expertise coupled with managed services consulting to address the unique business challenges of our customers.

Headquartered in Kirkland, WA with testing facilities in Washington state, Madagascar, and India – we understand technology.

We are also a leading expert in Ground Truth Data Services for high-integrity data collection, ingestion, and automated and manual tagging for algorithm-ready use in Artificial Intelligence and Machine Learning products.

Our rigorous methodology initiates, creates, and implements high-quality data collection for a wealth of emerging applications in speech, Environments, Objects, Human motion, Scenarios, Natural Language Processing, and Autonomous Vehicle (AV) technology. Our independent 27001 certification is another milestone to formally acknowledge our commitment to data quality and information security.

With operations in more than 25 states, the company is the Sixth Largest Minority-Owned Businesses in Silicon Valley, and ranked as one of the Largest Private Companies in Silicon Valley according to the Silicon Valley Business Journal.

Diversity & Inclusion Statement

Diversity, equity, and inclusion are at the core of Q Analysts. Our commitment to these values is unwavering – across all locations worldwide. They are central to our mission and to our impact. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing and diverse world.

EXCELLENCE

We constantly strive for improvement across all areas of the company, from a knowledge of our customers and providing excellence in service to internal business processes, employee growth and fiscal efficiencies.

INTEGRITY

As an organization, we consider honesty, integrity, trust and respect to be essential for achieving business results.

EXECUTION

We are relentlessly focused on executing breakthrough levels of service to deliver business value to our clients, employees and stakeholders with clear strategic objectives and effective tactical plans.

ENTREPRENEURSHIP

All key personnel have a stake in the business and work together toward the long-term vision.

TEAMWORK

In practice, a high degree of teamwork and trust becomes a competitive advantage. Here, collaboration is a way of life.

WE BELIEVE IN

attractive company CULTURE

We recruit the best talent in the industry and retain them through proactive career management and training. All employees are stakeholders and they are selected based on integrity, excellence, and the ability to continually learn and be challenged.

diverse partnerships and collaborations

We collaborate with other minority- and woman-owned service companies to enhance each others skills and capabilities. Working with the combination of different ethnicities, cultures, perspectives and thought processes, these collaborations are a valuable source of creativity and innovation.

SOCIAL RESPONSIBILITY

We recognize that we can make a difference in the world through individual and organizational behaviors. Since our founding, we have embraced our responsibility for having a positive impact on our clients, employees and communities.

CERTIFIED MINORITY BUSINESS ENTERPRISE

We are proud to be recognized by the National Minority Supplier Development Council (NMSDC) as a Certified Minority Business Enterprise (MBE). NMSDC promotes minority participation and is a national organization with 38 regional councils of more than 15,000 certified MBE suppliers and 3,500 corporate members.

COMMUNITY AND GIVING BACK

We coordinate volunteering activities around our local community that harness the unique skills and capabilities of all team members. A thoughtful company policy provides a full paid day off for each executive employee during the holidays so they can serve others.

recruiting and employing veterans

Vets for Test leverages the discipline, focus, and drive of experienced US military veterans to offer the highest level of quality assurance services for the tech community. With training, mentoring and sustainable career paths for military vets, we have developed a pipeline of skilled resources for our Q TestLab services.

meet our

extraordinary team

Ross Fernandes
Ross Fernandes

Founder & CEO

Ross is responsible for providing strategic leadership for the company by working with his management team to establish the long-range goals, strategies, plans and policies of the firm.  A developer of solutions to business challenges with keen insights to the latest technological trends, he has routinely been able to impart his knowledge to others including his management team, colleagues and clients.

Thuy To
Thuy To

VP of Operations

Thuy is a partner and principal shareholder of Q Analysts. She is currently VP of Operations, overseeing Infrastructure/IT and Facilities as well as leading key strategic initiatives for Q Analysts. Thuy has over 20 years of I.T. consulting and staffing industry experience.

Ngoc Hacker
Ngoc Hacker

VP of Professional Services

As a Silicon Valley native, Ngoc joined our team in 2006. In her capacity as the VP of Professional Services, she is responsible for managing, growing, and developing Q Analysts’ international and domestic recruiting operations to serve clients. She has 17+ years of I.T. consulting and professional services experience..

Mark Dzwonczyk
Mark Dzwonczyk

Chief Operating Officer

Mark oversees all aspects of business operations with a focus to develop and improve systems, processes, controls, and procedures to enhance our overall efficiency and ensure excellent client service. Mark’s strong operational and leadership experience helps drive efficiencies and productivity while building a highly inclusive culture, ensuring team members thrive and outcomes are met.

Carroll Lambert
Carroll Lambert

Director of HR

Carroll leads our Human Resources department as it applies to employee relations, compensation and benefits admin, safety and performance management. As the Director, she supports the company’s strategic goals which help drive the implementation of the programs and policies which make Q Analysts an employer of choice. Carroll brings over twelve years of experience to our team..

Tony Chung
Tony Chung

VP, Product Quality and Program Management Services

Tony oversees our Quality Assurance services and Engineering Program Management programs. Tony’s vast background includes over 25 years of experience in Quality Assurance, Technical Program Management. In addition, he’s managed small and large teams in both onsite and offshore resourcing. His industry experience expands through mixed reality, cloud services, mobile devices, web technologies, broadband, social media, telecommunications, online travel and semiconductor design.

Kelly Atkinson
Kelly Atkinson

Controller

Kelly, a Silicon Valley native, brings over 30 years of global accounting and finance experience to our team. She has worked with large public companies such as Alps Electric and British Telecom, as well as smaller privately held companies. She is an effective and collaborative business partner, and her multi-cultural management background supports our expanding global business model.

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